Thanks for purchasing our products at oakvalleyclothings.com

Oakvalleyclothings (“we” and “us”) is the operator of (https://www.oakvalleyclothings.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service..

1. General

We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

2. Payment/Refund

Payment-oakvalleyclothings is providing a world-class payment gateway by the ‘Instamojo’ web payment gateway- application which is known for its secure and safe features of customer privacy handling policy and user-friendly payment modes. Any discrepancies or error occurred on normal transactions should be acknowledged and escalated to the concerned application team. All rules and conditions of payment applications must be followed by reading the instructions and policies.
Any error or fraudulent attempt activity done by the customer will be handled by the payment application owner and oakvalleyclothings will not have any responsibility for any such related issues.
Refund : Products cannot be returned or refunded. However, if the product received is found to have damage or size issues, the customer can ask for an exchange. In order to be eligible for an exchange you have to return the purchased product within two days of your purchase. The product must be in the same condition that you received. Once the returned products are received and accepted, exchanges will be processed at the earliest and we will notify you once this has been completed, through email.
If anything is unclear or you have more questions feel free to contact our customer support team at WhatsApp - 9597736899.

3. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.

4. Returns

Oakvalleyclothings will not accept returns due to a change of mind as long as the received product is defective on arriving. Need video proof of unboxing original package and to be shipped back to us within 15 days of receipt of item and are returned to us in original packaging.
After we receive your item, our team of professionals will inspect it and process your refund. Once returns are accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. For credit card payments it may take 5 to 10 business days for a refund to show up on store credit.
If the product is damaged after arriving in any way, or you have initiated the return after 15 calendar days have passed, or you have not sent an original unboxing video of the product, you will not be eligible for a refund. Return shipping will be paid by the company for damage or manufacture defective items.
Oakvalley clothings will refund the value of the goods returned but will NOT refund the value of any shipping paid normally for every order we cost an average of Rs.120 for shipping even if we offer free shipping for some products, in case of return we do not refund the shipping cost Rs.120. If the order is Cash on delivery COD charge 50 will not refund in case of return of order.

5. Delivery Terms

Transit Time Domestically
All our orders will be dispatched in 1-2 working days.
From dispatch, it will take 2-4 working days depending on your state TamilNadu (1 - 2 days), Southern
states (3 - 5 days), Northern states (4 - 7 days).
Shipping is a third party service in Oakvalleyclothings. So, if there is any public holidays, natural
calamities, strikes, your parcel may get delayed during these times.

6. Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

7. Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock. information will be addressed by email or whatsapp message accordingly.

8. Delivery Time Exceeded

If delivery time has exceeded the foretasted time, please contact us so that we can conduct an investigation. We are not liable for any delays in delivery by the courier company but will definitely help you track down your package through our partnering courier company

9. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

10. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

10.Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

11.Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

12. Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

13. Process for parcel lost in transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

By accessing this website we assume you accept these terms and conditions. Do not continue to use oakvalleyclothings.com if you do not agree to take all of the terms and conditions stated on this page

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In Stock Unavailable
SKU: 19115-rdxs
$900.00 $800.00
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